Archive · 29 Jul 2025
MakeMyTrip Ordered to Refund Honeymoon Trip Cancellation
A couple from Punjab booked a honeymoon trip through MakeMyTrip.
They paid Rs 85,588, but the trip was cancelled due to airport maintenance.
The travel company didn't give them their money back.
They took the case to a consumer court, which agreed they deserved a refund because they didn't get the service they paid for.
The court ordered MakeMyTrip to refund the money and pay extra money to the couple as compensation.
A Punjab resident was awarded an Rs 85,588 refund from MakeMyTrip India.
The refund was ordered by the District Consumer Disputes Redressal Commission of Chandigarh.
The refund was for a cancelled honeymoon trip to Andaman and Nicobar Islands.
The trip was cancelled by Go Airlines due to airport maintenance at Port Blair.
The travel firm was also ordered to pay Rs 10,000 in compensation to the complainant.
- Who
- The complainant is Jaskirat Singh, a Punjab resident and the travel firm is MakeMyTrip India.
- What
- MakeMyTrip India was ordered to refund a Punjab resident for a cancelled honeymoon trip.
- When
- The order was issued by the District Consumer Disputes Redressal Commission of Chandigarh.
- Where
- The incident involved a trip to Andaman and Nicobar Islands and the court in Chandigarh.
- Why
- The refund was ordered because the trip was cancelled due to airport maintenance, and the complainant didn't receive the service they paid for.
Complainant
MakeMyTrip
Refund Justification
Complainant
Entitled to a full refund due to cancellation and lack of service.
MakeMyTrip
MakeMyTrip acted as a facilitator only.
- Complainant
- Jaskirat Singh
- Travel Firm
- MakeMyTrip India
- Refund Amount
- Rs 85,588
- Compensation
- Rs 10,000
- Destination
- Andaman and Nicobar Islands
- Cancellation Reason
- Airport Maintenance
- Court
- District Consumer Disputes Redressal Commission of Chandigarh