Archive · 24 Sep 2026
Bengal Marriage Portal Glitch Strands Couples Statewide
A computer problem stopped many marriage registrations in Bengal.
Couples had traveled to marriage offices with their families, but they could not complete the process.
Some people waited for hours and then had to go home.
One couple had planned to invite about 100 people and another had taken leave from a police job.
Officials said they were trying to fix the wedding portal.
Marriage officers said the problem was especially upsetting because many couples had arranged their wedding day around the registration.
They asked the government to provide another way to register marriages when the website fails.
The government has not announced how long the problem will last.
A technical glitch disrupted online marriage registrations across Bengal from Wednesday morning.
Couples and families reportedly waited for hours before being told registrations could not proceed.
Marriage officers said they were unable to continue because the online system was not functioning.
The disruption coincided with a heavy rush after relatively low registrations during the Bengali month of Bhadra.
Marriage officers urged the government to restore the portal and create an alternative registration mechanism.
- Who
- Couples, their families, marriage officers, the Marriage Officers' Welfare Association, and the West Bengal law ministry were affected or involved.
- What
- A technical glitch halted online marriage registrations across the state, leaving couples unable to complete planned registrations.
- When
- The disruption began Wednesday morning; the association said it occurred during a day of heavy registration demand.
- Where
- Marriage offices across West Bengal, including offices in Nadia, Bankura, Uluberia, and Midnapore.
- Why
- The wedding portal developed a technical problem, while demand was high after relatively low registrations during the Bengali month of Bhadra.
Affected couples and marriage officers
State law ministry
Need for an alternative system
Affected couples and marriage officers
Couples and the Marriage Officers' Welfare Association said the government should urgently create an alternative mechanism so registrations can continue during technical failures.
State law ministry
The law ministry official acknowledged the glitch and said officials were working to resolve it, but did not announce an alternative process.
Responsibility for the disruption
Affected couples and marriage officers
The association said the registration process was stopped without prior notice and claimed it had sought portal improvements from Minister Biraj Biswas over the previous three months without action.
State law ministry
The ministry said a technical glitch had developed that day and asked people to bear with officials until the problem was settled.
- Affected service
- Online marriage registration
- Scope
- Marriage offices across West Bengal
- Start of disruption
- Wednesday morning
- Marriage officers
- Around 1,000 across 23 districts
- Legal framework
- Special Marriage Act, 1954
- Reported impact
- Thousands of couples and families were reportedly stranded
- Government response
- The law ministry said it was working to resolve the technical glitch