Zomato Agent Texts User After Saving Phone Number

A person from another country was ordering food in India and the delivery never arrived.

They talked to Zomato’s help team, who asked for their phone number.

After giving it, the helper said he didn’t need it and refunded the order.

A few days later, the same helper texted the person on WhatsApp.

The person said the helper admitted he kept the number for himself.

The helper blocked the person when they didn’t reply.

Friends on the internet said the person should tell Zomato and maybe the police.

The story shows how private information can be misused.