Archive · 31 May 2025
Gurgaon's MCG to Launch Digital Complaint Portal
The Gurgaon Municipal Corporation (MCG) plans to launch a new online system for complaints.
This will allow the Mayor and city council members to submit their issues and track the progress of their requests online.
Currently, they have to visit the MCG office in person.
The new system aims to make it easier for them to report problems like waterlogging and to speed up the resolution process.
MCG is launching a digital complaint management system.
The system will handle complaints from the Mayor and councillors.
Elected officials will submit requests directly online.
The online portal will allow tracking of complaint status.
Councillors currently focus on desilting storm drains to combat waterlogging.
- Who
- MCG officials, councillors, and Mayor
- What
- MCG is launching a digital complaint management system
- When
- Recent
- Where
- Gurgaon
- Why
- To streamline complaint submission and improve efficiency.
- Initiative
- Digital Complaint Management System
- Key Users
- Mayor and Councillors
- Objective
- Streamline complaint process
- Main Issue Addressed
- Waterlogging
