Archive · 26 Jul 2026
BMC Introduces WhatsApp, Google Messages for Property Tax Alerts
The BMC in Mumbai is starting to use WhatsApp and Google Messages to help people pay their property taxes.
This new system will send bills, reminders, and receipts directly to people's phones.
It's meant to make paying taxes easier and more convenient.
The BMC collects a lot of money from property taxes, which is their biggest source of income.
People who don't complete their KYC will get messages through Google Messages instead of WhatsApp.
The BMC has already collected more property tax than they planned for this year.
The BMC is introducing WhatsApp Business and Google Messages services for property tax alerts and payments.
The project is estimated to cost Rs 2.03 crore over three years.
Taxpayers who have completed KYC will receive WhatsApp notifications with bill details and payment options.
Property tax is the BMC's largest single source of revenue, collected from over 10 lakh properties in Mumbai.
The BMC surpassed its property tax collection target in 2025-26, collecting Rs 7,610.90 crore.
- Who
- BMC (Brihanmumbai Municipal Corporation)
- What
- Introduction of WhatsApp and Google Messages services for property tax alerts and payments
- When
- July 25, 2026
- Where
- Mumbai, India
- Why
- To improve tax compliance and simplify payments for property taxpayers
Digital Payment Advocates
Privacy Concerns
Digital Payment Services
Digital Payment Advocates
The BMC's new digital payment services will streamline property tax payments and improve taxpayer communication.
Privacy Concerns
The use of WhatsApp and Google Messages for property tax alerts raises privacy concerns among some taxpayers.
- Project Cost
- Rs 2.03 crore over three years
- Billing Cycles
- Two six-month billing cycles: April to September and October to March
- Property Tax Exemption
- Around 3.6 lakh residential properties with a carpet area of up to 500 sq ft are exempt from property tax
- Property Tax Collection Target
- Rs 7,610.90 crore collected in 2025-26, exceeding the target of Rs 7,341 crore
- Payment Deadline
- Property tax must be paid within 90 days of receiving the bill