Archive · 28 Jul 2026
Andhra Pradesh to Rank PHCs on 21 Indicators
The Andhra Pradesh government is changing how it ranks primary health centres (PHCs).
Instead of just counting the number of services provided, they will now look at how well the PHCs are actually helping people.
This new system uses 21 important indicators, like how many teenage pregnancies there are, how many high-risk pregnancies are registered, and how well children are cared for.
The PHCs will be graded from A to D based on their performance.
The government also wants to hear from patients about their experiences through a special phone system.
This change is meant to make healthcare in rural areas better and more focused on the people.
Andhra Pradesh government introduces a new ranking system for PHCs based on 21 Key Performance Indicators (KPIs).
The new system focuses on health outcomes rather than just the number of services provided.
Key indicators include maternal and child health, chronic illness management, and patient feedback.
PHCs will be graded from A to D based on their performance.
Patient feedback will be collected through the Interactive Voice Response System (IVRS).
- Who
- Andhra Pradesh government
- What
- Introduced a new ranking and grading system for primary health centres (PHCs) based on 21 Key Performance Indicators (KPIs)
- When
- Announced on Monday
- Where
- Andhra Pradesh, India
- Why
- To make rural healthcare more accountable, result-oriented, and people-centric, and to improve the quality of healthcare in rural areas
Current Evaluation System
New Evaluation System
Evaluation Focus
Current Evaluation System
Focuses on the number of services provided and patient numbers.
New Evaluation System
Focuses on health outcomes and quality of care.
Parameters
Current Evaluation System
Evaluates PHCs on five parameters including outpatient attendance and institutional deliveries.
New Evaluation System
Evaluates PHCs on 21 Key Performance Indicators (KPIs) including maternal and child health, chronic illness management, and patient feedback.
Impact Measurement
Current Evaluation System
Fails to measure improvements in disease prevention, maternal and child health, and continuity of care.
New Evaluation System
Measures improvements in disease prevention, maternal and child health, and continuity of care.
- Number of Indicators
- 21
- Health Schemes Linked
- Sanjivani, Matrutva Kshema
- Grading System
- A (80-100%), B (70-80%), C (60-70%), D (<60%)
- Patient Feedback Method
- Interactive Voice Response System (IVRS)
- Key Health Indicators
- Maternal mortality, caesarean delivery, teenage pregnancies, high-risk pregnancies, antenatal care, institutional deliveries, infant mortality, low birth weight, full immunisation, screening for birth defects, malnutrition, diseases, developmental delays, hypertension, diabetes, common cancers
