Archive · 25 Oct 2025

Kolkata Metro's Cashless Plan Faces Commuter Concerns

Kolkata Metro's Cashless Plan Faces Commuter Concerns

The Kolkata Metro wants to make it easier to pay for rides by switching to digital payments like apps and smart cards.

This means fewer people would use cash at ticket counters.

Some people, like older adults and those without easy access to smartphones or the internet, are worried about this change.

They are concerned it might be difficult to use the new payment methods or that they may not be secure.

The metro authorities have announced the plan, but some passengers have expressed concerns.

Sources