Archive · 30 Jun 2025
New MSME Dispute Portal Welcomes Private Resolution Firms
The government created a new online platform to help small businesses get paid faster.
When big companies don't pay small businesses on time, it can cause problems.
The new platform lets companies that help solve money disputes join in.
This helps small businesses avoid long court cases, and get their money quicker.
This initiative, with public-private partnerships, will boost MSME growth, and get money freed up.
Government launches online dispute resolution (ODR) portal for micro and small enterprises (MSEs).
Private ODR firms like Presolv360 and Amika are expected to join the portal as service providers.
The portal aims to resolve delayed payment disputes between MSEs and larger businesses.
The MSME ministry launched the portal under the RAMP scheme, backed by the World Bank.
Experts point out that MSEs may prefer private ODR due to delays in government-run councils.
- Who
- The Ministry of Micro, Small and Medium Enterprises (MSME).
- What
- New online dispute resolution portal launched to help MSEs resolve payment disputes.
- When
- Launched on June 27.
- Where
- India
- Why
- To provide MSEs with a swift, out-of-court resolution for delayed payment disputes.
MSEs and Govt Dispute Resolution
Private Firms vs. State Councils
Dispute Resolution
MSEs and Govt Dispute Resolution
The MSME Development Act, 2006, allows MSEs to raise complaints with facilitation councils, run by state governments, which can resolve issues or delegate to private firms.
Private Firms vs. State Councils
Some MSEs have started opting for litigation over state-run facilitation councils due to a lack of enforcement and delays in awards. Also, there could be a conflict of interest with state-run MSEFCs.
- Portal Launch Date
- June 27
- Governing Ministry
- Ministry of MSME
- RAMP Scheme
- World Bank backed
- Private Firms
- Presolv360, Amika
- MSEFC Applications
- 242,000+
- MSEFC Grievances Rejected
- 68,000
- Presolv360 Dispute Resolutions
- 350,000-400,000