Archive · 10 Jun 2025
Navi Mumbai Municipal Corporation Launches WhatsApp Chatbot
Imagine you need to pay your water bill or property tax in Navi Mumbai.
Now, instead of going to an office or using a computer, you can simply chat with a robot on WhatsApp!
You just send a 'Hi' to a specific number, and the robot will help you.
It can show you your bills and let you pay them right away.
The local government, NMMC, created this to make things easier for people and use technology.
They want to make sure everything is easy and quick to do on your phone.
NMMC launched a WhatsApp chatbot for property tax and water bill payments.
Citizens can access billing details and make payments via WhatsApp.
Users start by messaging 'Hi' to the chatbot number.
The chatbot guides users through language selection and service selection.
This adds to existing digital payment options like the NMMC website and app.
- Who
- Navi Mumbai Municipal Corporation (NMMC)
- What
- Launched a WhatsApp chatbot for property tax and water bill payments.
- When
- Launched recently
- Where
- Navi Mumbai
- Why
- To enhance citizen convenience and digital governance.
- Service Offered
- Property tax and water bill information and payments
- Chatbot Number
- 8291920504
- Available Languages
- Marathi or English
- Other Payment Options
- www.nmmc.gov.in, My NMMC app, UPI platforms, credit/debit cards
- Municipal Commissioner
- Dr. Kailas Shinde