Archive · 15 Dec 2025
IndiGo Cancels 159 Flights, Faces ₹500 Crore Compensation
IndiGo, a big airline in India, had to cancel 159 flights on Friday from Delhi and Bengaluru airports because they didn't have enough pilots.
They also cancelled over 200 flights the day before.
The government's aviation safety team, called the DGCA, is investigating why this happened.
They set up a special team to find out the problems with how the airline plans and schedules its pilots.
IndiGo is also working with an outside expert to figure out what went wrong.
The airline is still flying some flights, but not as many as usual.
The government also removed four people who check if airlines are following the rules because of these problems.
IndiGo said they will pay over ₹500 crore to customers who were severely affected by the cancellations.
They will start giving this money back in January.
The airline is also trying to make sure all refunds are processed quickly.
IndiGo cancelled 159 flights on Friday from Delhi and Bengaluru airports due to ongoing disruptions.
The DGCA has set up a four-member panel to investigate the root causes of the operational disruptions.
IndiGo's CEO and COO appeared before the DGCA panel for the second time.
The airline has appointed an external aviation expert, Aviation Advisors LLC, to conduct a root-cause analysis.
The DGCA has sacked four Flight Operations Inspectors over the disruptions.
- Who
- IndiGo, DGCA, affected passengers, and Aviation Advisors LLC
- What
- IndiGo cancelled 159 flights on Friday and will compensate over ₹500 crore to severely affected passengers.
- When
- The cancellations and investigations are ongoing in December 2025, with compensation to be processed in January 2026.
- Where
- The cancellations occurred at Delhi and Bengaluru airports.
- Why
- The disruptions are due to crew shortages and issues with manpower planning and rostering systems, exacerbated by new duty period norms.
- Flights Cancelled on Friday
- 159 (105 in Delhi, 54 in Bengaluru)
- Flights Cancelled on Thursday
- Over 200
- DGCA Panel Members
- Sanjay Brahamane, Amit Gupta, Kapil Manglik, Lokesh Rampal
- External Aviation Expert
- Aviation Advisors LLC
- Flights Operating on Friday
- Over 2,000 (revised scaled-down schedule)
- Sacked FOIs
- 4
- New Duty Period Norms
- Effective from November 1, 2025
- Compensation Amount
- Over ₹500 crore
- Affected Dates for Compensation
- December 3, 4, and 5
- IndiGo's Daily Flight Capacity (Winter Schedule)
- 2,144 flights per day
Sources
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