Archive · 18 Jul 2025
Mumbai City Launches Pothole Dashboard to Improve Transparency
Mumbai's city government has made it easier for people to report potholes.
They launched an app called 'My Pothole Quick Fix' where people can report potholes they see.
The government also launched a live dashboard so people can see how many complaints there are and how quickly they are being fixed.
Since the rainy season started, there have been many potholes, and citizens have reported thousands of them using the app and other methods.
The city tries to fix these potholes quickly.
If engineers take too long, they may face consequences.
BMC launched a live dashboard for its 'My Pothole Quick Fix' app to track pothole complaints.
Citizens can report potholes through the app, WhatsApp, social media, and BMC's disaster number.
Since June, Mumbai has recorded 6,758 potholes, with citizens flagging 3,461 complaints.
The BMC aims to fix potholes within 48 hours, using mastic and deploying engineers.
Show cause notices were issued to sub-engineers for delayed pothole resolution in certain areas.
- Who
- The Brihanmumbai Municipal Corporation (BMC) and the citizens of Mumbai.
- What
- The Brihanmumbai Municipal Corporation (BMC) launched a live dashboard for its 'My Pothole Quick Fix' app to track and manage pothole complaints.
- When
- The live dashboard was launched on Friday, after the 'My Pothole Quick Fix' app was introduced on June 11.
- Where
- Mumbai, India
- Why
- To increase transparency and allow citizens to monitor the progress of pothole repairs, which have increased since the onset of monsoon.
Citizens
BMC
Efficiency
Citizens
Demand faster and more efficient pothole repairs.
BMC
Ensure effective deployment of resources.
- App Name
- My Pothole Quick Fix
- Dashboard Launch Date
- Friday
- Potholes Recorded
- 6,758 since June
- Citizen Complaints
- 3,461
- Complaints Resolved
- 3,252
- Engineers Deployed
- One per 227 wards
- Fixing Method
- Mastic