Archive · 29 Sep 2026
Spotify outage disrupts search, playback and logins for thousands
Spotify had problems on Tuesday, and many people could not use it normally.
Some users could not play songs or search for music.
Others could not log in or open the app.
Some people could still play playlists they already had.
The problem happened on both phones and computers.
More than 17,000 reports came from the United States at one point, and the number later rose above 36,000.
People in India also reported problems.
Spotify said it was investigating, but it did not explain the cause or say when everything would be fixed.
Spotify users reported problems playing music, searching, logging in and loading the app.
Downdetector recorded more than 17,000 United States reports by 10:12 a.m. ET and later more than 36,000.
Spotify acknowledged that it was aware of some issues and was investigating.
The disruption affected mobile and desktop users differently, with some playlists and downloaded music still available.
Reports also came from India, but Spotify has not confirmed a worldwide outage or provided a restoration timeline.
- Who
- Spotify users and Spotify, with reports also coming from users in India.
- What
- A service disruption affected Spotify playback, search, login and app loading for some users.
- When
- Tuesday the 29th; reports were elevated by 10:12 a.m. ET.
- Where
- The United States and other locations, including India; mobile and desktop platforms were affected.
- Why
- Spotify has not identified a cause and said it was investigating.
- United States reports
- More than 17,000 Downdetector reports by 10:12 a.m. ET, later rising above 36,000.
- Affected features
- Music playback, search, login and app loading were among the reported problems.
- Affected platforms
- Reports came from both mobile and desktop users.
- Company response
- Spotify said it was aware of some issues and was investigating.
- Global scope
- Reports appeared outside the United States, including India, but no worldwide outage was confirmed.
- Restoration estimate
- Spotify had not provided a cause or estimated time for full restoration.