Archive · 23 Jul 2025
Hexaware Acquires SMC Squared: GCCs Future in IT Consulting
Hexaware Technologies, an IT company, bought SMC Squared, a company that helps build Global Capability Centres (GCCs).
GCCs are like hubs where companies have teams to work on different things.
This move is to change how GCCs work, from just saving money to being advanced with both human and AI workers.
SMC Squared brings experience in setting up these centers, and Hexaware is going to make them even better.
They plan to grow in India and other countries.
Clients will get services that use the best of both people and computers, making work faster and smarter.
Hexaware Technologies acquired SMC Squared to expand its Global Capability Centre (GCC) services.
The acquisition aims to transform GCCs from cost-focused operations to future-ready hubs with both human and AI talent.
SMC Squared brings expertise in building and customizing GCCs, enhancing Hexaware's capabilities.
The deal anticipates GCC market growth, particularly in India, and expansion into new global regions.
The focus is on providing clients with solutions that integrate human and AI talent for optimized performance.
- Who
- Hexaware Technologies, SMC Squared, and their clients.
- What
- Hexaware Technologies acquired SMC Squared to enhance its GCC services.
- When
- Information provided does not contain explicit date information.
- Where
- Primarily India, with potential expansion in Eastern Europe, Latin America, and the Far East.
- Why
- To transform GCCs into advanced hubs by integrating human and AI talent and to tap into the growing GCC market.
Focus on Traditional GCC Model
Embracing Human and AI Talent
Talent Focus
Focus on Traditional GCC Model
GCCs primarily focus on human talent and operational efficiency.
Embracing Human and AI Talent
GCCs of the future should integrate both human and AI talent to deliver value.
- Acquisition Target
- SMC Squared
- Acquirer
- Hexaware Technologies
- GCCs market Value (estimated last year)
- $65 billion
- GCCs market Value (estimated future)
- $100 billion
- Existing GCCs last year
- 1,700
- Estimated future GCCs
- 2,700
- Primary Focus
- GCC 2.0 (human and AI talent integration)