Archive · 13 Sep 2025
TGSPDCL CMD Orders Zero-Complaint Goal for Engineers
The head of TGSPDCL, Musharraf Faruqui, told engineers to make sure people don't have any problems with their electricity.
He wants them to check the power lines, especially in crowded areas, at least twice a week.
The engineers should also talk to customers and be friendly.
They are told to fix any issues right away and make it easy for customers to report problems.
A big focus is on replacing dangerous overhead power lines with safer ones.
TGSPDCL's CMD, Musharraf Faruqui, instructed Assistant Engineers.
Engineers should aim for zero complaints in their jurisdictions.
Inspections of the distribution network are required twice a week.
Interaction with consumers in a friendly manner is emphasized.
Installation of air-bunched cables is a priority.
- Who
- Musharraf Faruqui, Chairman & Managing Director of TGSPDCL, instructed Assistant Engineers
- What
- To aim for zero complaints by inspecting distribution networks and interacting with consumers.
- When
- Not specified in the articles.
- Where
- Hyderabad, and in the distribution network jurisdictions including slums and colonies.
- Why
- To improve consumer satisfaction and prevent issues.
- Organization
- TGSPDCL
- Leader
- Musharraf Faruqui
- Directive
- Aim for Zero Complaints
- Action
- Inspect distribution networks