Archive · 21 Aug 2025
UP Transport Dept Launches WhatsApp Chatbot for E-Challan Recovery
Imagine a chatbot on WhatsApp helping with traffic fines!
The UP Transport Department now sends e-challan notices through WhatsApp to your phone.
If you have a pending fine, you'll get a message.
You can see your fine and pay it directly.
This helps people with unpaid fines and uses a government-approved, verified chat.
They're starting with fines from 2024 and will later include earlier years.
This also focuses on people with wrong contact details, and the government is also issuing warnings to make sure the process is more effective.
UP Transport Department launched a WhatsApp chatbot for e-challan notifications.
The chatbot (8005441222) sends verified notices, checks status, and allows online payments.
Campaign aims to clear pending 2024-25 challans, targeting owners with incorrect contact info.
Over 14 lakh notices will be issued for 2024-25; the service covers 2022-23 to 2024-25.
E-challans issued in 2024-25 totaled 2,701,786, worth 1,411.2 crore.
- Who
- The Uttar Pradesh Transport Department and vehicle owners with pending e-challans.
- What
- The Uttar Pradesh Transport Department introduced a WhatsApp chatbot for e-challan notifications and payments.
- When
- The WhatsApp chatbot will be used for challans from 2024-25, and will also cover the years 2022 and 2023.
- Where
- Uttar Pradesh, India.
- Why
- To recover pending traffic fines and improve communication regarding e-challans.
- WhatsApp Chatbot Number
- 8005441222
- Targeted Challans
- Pending challans for 2024-25, also covering 2022 and 2023
- Total E-challans Issued (2024-25)
- 2,701,786
- Total Value of E-challans (2024-25)
- 1,411.2 crore
- Service Duration
- Three financial years starting from 2022-23
