Archive · 29 Oct 2025
SEBI's SCORES Platform Highlights Companies With Long-Pending Investor Grievances
Imagine a special website run by SEBI, the people who watch over the stock market in India.
This website, called SCORES, is where people can complain if they have a problem with a company they invested in.
At the start of September, there were almost 11,000 complaints waiting to be fixed.
During September, people sent in about 5,300 new complaints, and companies fixed about 5,300 old ones.
Usually, companies fix problems pretty quickly, in about 8 days.
But, there are a few companies that have been taking too long, with some complaints waiting for more than three months.
SEBI has listed these companies, like SEAF India Investment Trust and KFin Technologies, to let everyone know they still have problems to solve.
This website helps make sure companies fix investor problems fairly and on time.
SEBI's SCORES platform reported 5,522 pending investor complaints at the beginning of September.
A total of 5,355 new complaints were received during the past month, bringing the total to 10,877.
Out of 10,877 total complaints, 5,360 were resolved by SEBI-regulated entities in September.
The average time for entities to provide an Action Taken Report (ATR) is eight days.
Several companies, including SEAF India Investment Trust and KFin Technologies, have investor grievances pending for over three months.
- Who
- Securities and Exchange Board of India (SEBI) and SEBI-regulated entities
- What
- Identifying companies with investor grievances pending for over three months on SEBI's SCORES platform.
- When
- Beginning of September and throughout September
- Where
- India, through the SCORES online grievance redressal platform
- Why
- To inform investors and highlight companies with outstanding complaints that have not been resolved within a reasonable timeframe.
- Total Complaints at Start of September
- 10,877
- Complaints Disposed of in September
- 5,360
- Average Time to Provide ATR
- 8 days
- Average Time for First-Level Review ATR
- 4 days