1 month ago

NeverOwned Partners With Across Assist

NeverOwned Partners With Across Assist
Across Assist Partners With NeverOwned To Strengthen After-Sales Confidence In India's Growing Re-Commerce Market · republicworld.com

NeverOwned, a platform that sells open-box electronics and lifestyle goods, has teamed up with Across Assist, a company that provides protection and support services.

This partnership aims to make customers feel more confident about buying used or open-box products.

Across Assist will handle warranties, customer support, and repairs for NeverOwned's products.

This means customers can be sure they will get help if something goes wrong with their purchase.

Both companies believe that good after-sales service is very important for customers who are buying used or open-box items.

They want to make sure that customers feel secure and happy with their purchases.

Key facts

Partnership
NeverOwned and Across Assist
Services Provided
Brand Warranty, Extended Warranty, Warranty Administration, Customer Support, Claim Facilitation, Service Coordination, Repair or Replacement Assistance
Market Focus
India's re-commerce market
Consumer Expectations
Reliability, post-purchase support, long-term ownership experience
Key Figures
Neeraj Verma (Across Assist CEO), Rajan Sood (NeverOwned CEO)

Quotes

Neeraj Verma

Co-founder and CEO of Across Assist

“India's re-commerce ecosystem has matured significantly over the past few years. Consumers today are not simply looking for lower prices; they are looking for confidence in their purchase. As appliances become more technologically advanced, structured warranty administration and coordinated service support become increasingly important. Through this partnership with NeverOwned, we aim to strengthen that ownership experience by ensuring customers have access to reliable support well beyond the point of sale.”
republicworld.com
“Our mission has always been to make premium appliances more accessible without compromising on quality. Every product undergoes comprehensive quality checks before reaching the customer, but equally important is the confidence customers feel after the purchase. Partnering with Across Assist allows us to complement product quality with dependable after-sales support, creating a stronger value proposition for consumers choosing open box appliances.”
republicworld.com

Sources

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