Archive · 23 Sep 2026
Zoho Launches Zia Chat as AI Reshapes Enterprise Software
Zoho made a new AI helper called Zia Chat.
It lets workers use one conversation window instead of searching through many software menus.
People can ask it questions, find business information and ask it to complete tasks.
It can work across more than 60 Zoho applications.
Zoho says it can also connect to some software made by other companies.
The system follows the company’s existing permissions and data rules.
Zoho is not charging separately for Zia Chat right now.
The company also made seven versions of its software for specific industries.
Zoho believes these changes can help businesses start using software faster.
Zoho launched Zia Chat, a unified AI interface spanning more than 60 enterprise applications.
Users can retrieve information, analyze records, draft documents, create tasks and schedule actions across applications.
Zia Chat uses Zoho’s data, workflows, identity and permissions, while connecting with non-Zoho software through the Model Context Protocol.
Zoho also introduced seven industry-specific applications for sectors including retail, banking, healthcare, education and restaurants.
Zoho reported that India revenue grew 45% to 47% in 2025, while FY25 operating revenue reached ₹12,313 crore.
- Who
- Zoho, led in this initiative by co-founder and chief scientist Sridhar Vembu.
- What
- Zoho launched Zia Chat, a cross-application AI interface, and seven industry-specific software offerings.
- When
- The launch was reported on September 23, 2026; the second article describes it as occurring on a Wednesday.
- Where
- Zoho, headquartered in Chennai, India.
- Why
- Zoho aims to reduce the difficulty of navigating fragmented enterprise software and help businesses deploy industry-specific tools more quickly.
- Product
- Zia Chat
- Application coverage
- More than 60 Zoho applications
- Capabilities
- Information retrieval, analysis, reporting, drafting, task creation and scheduling
- Pricing
- Zoho is not charging separately for Zia Chat
- New vertical offerings
- Seven applications spanning retail, automotive, banking and financial services, healthcare, education, real estate and restaurants
- FY25 operating revenue
- ₹12,313 crore
- FY25 net profit
- ₹3,191 crore
- India revenue growth
- Reported as 45% in one article and 47% in another for 2025
