3 hrs ago

India’s IT Giants Move AI From Pilots Into Everyday Work

India’s large technology companies are moving from testing AI to using it every day.

They are giving many workers access to Microsoft 365 Copilot, an AI tool for workplace tasks.

More than 400,000 seats have been adopted by Infosys, TCS, Wipro and LTM.

At TCS, workers use AI for reports, meetings, documents and research.

Wipro says its employees create millions of prompts and have built thousands of AI agents.

Infosys is bringing Copilot to more than 100,000 employees.

Other tools help people with human resources and learning.

Company leaders say AI is creating new kinds of work, not simply making old work faster.

They also say responsible use requires training, leadership support and governance.

Key facts

Enterprise rollout: Infosys, TCS, Wipro and LTM collectively signed up for more than 400,000 Microsoft 365 Copilot seats in under six months.
TCS usage: 86% of TCS associates with Copilot licenses actively use AI in daily work.
TCS reported gains: Selected TCS teams report 20–25% productivity improvements, twice-as-fast insight generation and 25–35% shorter work-cycle times.
Wipro usage: Wipro’s monthly active Copilot usage has exceeded 95%, with 7.5 million prompts generated monthly.
Wipro automation: Wipro reports more than 29,000 employee-developed agents and over 60 enterprise-grade agentic solutions.
Infosys rollout: Infosys plans to extend Microsoft 365 Copilot to more than 100,000 employees; over 91% of users are monthly active.
AI-enabled work: 78% of Indian AI users surveyed say AI enables work that was not possible a year earlier, compared with 58% globally.

businesstoday.in · 10 hrs ago