Archive · 23 Sep 2025
EY GDS Focuses on People in Global Digital Delivery
EY GDS, led by Ajay Anand, is changing how it delivers services worldwide.
They are using new technologies like AI but focusing on training and empowering their employees.
India plays a big part, becoming a key place for innovation.
The company is building systems that can adapt and grow.
They want their workers to learn new skills to prepare for the future, not just the present.
The goal is to deliver services across borders with skilled workers.
They believe that technology is only as powerful as the people using it, with empathy and understanding key to the process.
EY GDS is evolving its global delivery model with a focus on technology and people.
India is a key hub for EY GDS, central to global innovation and transformation.
EY GDS is integrating Generative AI with human oversight and responsible frameworks.
The company is implementing a skills-first approach to workforce development.
EY GDS is working towards a borderless delivery model.
- Who
- EY Global Delivery Services (GDS)
- What
- Evolving its global delivery model with a focus on people and technology integration.
- When
- Not explicitly stated.
- Where
- Globally, with a significant hub in India.
- Why
- To drive global innovation and transformation.
- Company
- EY Global Delivery Services (GDS)
- Leader
- Ajay Anand, Global Vice Chair of EY GDS
- Core Strategy
- Skills-first approach to workforce development
- Key Technologies
- Generative AI (GenAI), cloud, data science, cybersecurity
- Focus
- Borderless delivery model
- Main Hub
- India