Archive · 19 Sep 2026
TRAI Introduces New AI Rules to Tackle Spam Calls
India’s telecom regulator has introduced new rules to reduce spam calls.
Phone operators can flag numbers suspected of making unwanted commercial calls.
If five or more numbers are flagged within 10 days, the operator can check the sender’s identity again.
The operator may also physically verify the sender.
Outgoing calling services can be blocked as a further action.
Repeated rule-breaking can result in the phone connection being disconnected.
The rules also cover calls made by apps, automated systems, and software.
Robocalls, autodialed calls, prerecorded messages, and calls using artificial or recorded voices are included.
The Telecom Regulatory Authority of India introduced new rules targeting spam calls.
Operators may begin KYC reverification and physical verification if five or more numbers are flagged within 10 days.
Possible action includes blocking outgoing services for senders of flagged calls.
Repeated violations may lead to disconnection of the sender’s service.
The rules cover automated commercial calls, including robocalls, autodialed calls, prerecorded messages, and artificial or recorded voices.
- Who
- The Telecom Regulatory Authority of India and telecom operators.
- What
- New rules were introduced to address spam and automated commercial calls.
- When
- The article does not specify when the rules were introduced.
- Where
- India.
- Why
- To tackle spam calls and verify senders of repeated or large-scale automated commercial calls.
- Regulator
- Telecom Regulatory Authority of India
- Country
- India
- Flagging threshold
- Five or more numbers within 10 days
- Verification measures
- KYC reverification and physical verification
- Possible enforcement
- Blocking outgoing services
- Repeated violations
- Possible disconnection
- Covered calls
- App-based, automated, robocalls, autodialed, prerecorded, artificial-voice, and recorded-voice calls