Archive · 31 Jul 2025
Apple Launches Video Shopping in India
Apple now lets people in India shop online with an expert over video.
The specialist appears on screen, while you can hear them, and they can help you learn about products like the latest iPhones.
You can also learn about trade-ins and payment plans.
It works on your phone or computer.
This makes shopping online easier.
Apple launched the 'Shop with a Specialist over Video' service in India.
Customers can connect with specialists via one-way video calls.
The service supports product exploration, comparisons, and financing.
India is the second country to offer this service.
The service is accessible on iOS and non-iOS devices.
- Who
- Apple is providing the service.
- What
- Apple launched the 'Shop with a Specialist over Video' service.
- When
- Recently.
- Where
- India.
- Why
- To enhance online retail experience.
Potential Benefits
Potential Drawbacks
Customer Experience
Potential Benefits
Personalized shopping experience.
Potential Drawbacks
None mentioned in the article.
- Service Name
- 'Shop with a Specialist over Video'
- Availability
- India
- Functionality
- One-way video call
- Support
- Product exploration, trade-in, and financing
- Accessibility
- iOS and non-iOS devices
Sources
Buy new iPhone over a video call in India, says Apple ahead of iPhone 17 launch
Apple Launches 'Shop with a Specialist over Video' in India for Personalised Online Shopping Experience
Apple rolls out ‘Live Video’ shopping support on Indian online store: Know how it works
Apple Introduces Video Call Support With Specialists For Shoppers In India
Apple Brings Personalised Video Shopping Support to Indian Consumers
