Central Railways’ Punctuality Claim Sparks Commuter Backlash

Central Railways said their trains are on time more often now, but people who ride them every day aren't happy.

The railway said trains were on time 92% of the time in July, but riders say they're always late.

Many commuters say the data doesn't match what they see.

They think the railway might be measuring things in a way that makes the trains seem more on time than they really are.

Some want to know how the railway figures things out, and others want the railway officials to try riding the trains themselves.

Experts say the way the railway checks if trains are on time might be different from how riders see it.