Archive · 23 Nov 2025
E-commerce 'Drip Pricing' in Guwahati: Hidden Fees Spark Consumer Concern
People in Guwahati are getting upset with e-commerce websites because they hide extra fees until the very end.
These fees make the things you want to buy more expensive.
The government has warned about this, but the websites still do it.
People are told to be careful and complain if they see it happening.
E-commerce users in Guwahati complain about hidden fees like 'convenience fees' and 'platform fees'
These fees are often non-refundable and inflate the final price
The Department of Consumer Affairs has warned about 'drip pricing', a practice where extra charges are revealed only at the final stage
Consumers are urged to stay alert and file complaints via the National Consumer Helpline
Despite the warning, platforms continue to levy these charges, citing maintenance of delivery networks and stock availability
- Who
- E-commerce users in Guwahati
- What
- Complain about hidden fees on e-commerce platforms
- When
- Currently, with a warning issued on October 22, 2025
- Where
- Guwahati
- Why
- To maintain a strong delivery network and stock availability, according to platforms
Consumers
E-commerce Platforms
Transparency
Consumers
Consumers want clear, upfront pricing without hidden fees
E-commerce Platforms
Platforms argue that these fees ensure a smooth shopping and delivery experience
- Issue
- Hidden fees on e-commerce platforms
- Consumer Action
- Stay alert and file complaints via National Consumer Helpline (1915)
- Government Warning
- Issued on October 22, 2025