Archive · 22 Aug 2025
AHPI Suspends Cashless Services for Bajaj Allianz Policyholders
Imagine you have insurance from Bajaj Allianz, and you go to a hospital that's part of AHPI.
Starting September 1, the hospital might ask you to pay upfront for treatment instead of the insurance company paying directly.
This is because AHPI, a group of hospitals, says Bajaj Allianz isn't paying them enough to cover their costs, especially with medical costs going up.
The hospitals want Bajaj Allianz to pay more, but the insurance company hasn't agreed yet.
Both sides are working to resolve the issue so policyholders can receive proper treatment.
AHPI members will suspend cashless treatment for Bajaj Allianz policyholders in North India starting September 1.
The decision follows complaints of unpaid dues and rate reduction requests from Bajaj Allianz by member hospitals.
AHPI claims Bajaj Allianz has rejected requests to revise hospital reimbursement rates to match rising medical costs.
Bajaj Allianz responded with surprise, stating their commitment to quality service and resolving the issue.
AHPI has also issued a similar notice to Care Health Insurance, with potential suspension of services if unanswered.
- Who
- AHPI member hospitals and policyholders of Bajaj Allianz.
- What
- AHPI member hospitals are suspending cashless treatment services for Bajaj Allianz policyholders.
- When
- Starting September 1, 2025.
- Where
- North India.
- Why
- Due to disputes over hospital reimbursement rates, including unpaid dues and denied rate revisions.
AHPI's Stance
Bajaj Allianz's Response
Rate Discrepancy
AHPI's Stance
Hospitals face unsustainable costs due to outdated reimbursement rates.
Bajaj Allianz's Response
Bajaj Allianz believes in providing the best hospitalisation experience at fair rates.
Financial Agreements
AHPI's Stance
Bajaj Allianz rejected requests for rate revisions and sought further reductions.
Bajaj Allianz's Response
Bajaj Allianz actively engages with hospitals to settle queries and dues.
- Affected Party
- Bajaj Allianz policyholders
- Action
- Suspension of cashless treatment services
- Effective Date
- September 1, 2025
- Initiator
- AHPI
- Reason
- Disputes over reimbursement rates
- Medical Inflation
- Approximately 7-8% per annum