Archive · 7 Aug 2025
Survey: Quick Delivery Apps Fall Short on Worker Welfare
Some fast delivery apps have warehouses that don't treat their workers well.
A survey looked at these warehouses and found problems like no bathrooms, no clean water, and no places to rest.
Workers also faced issues with parking and sometimes had trouble with the police or their managers.
It means the companies are not taking good care of the people who work for them.
A survey revealed poor working conditions in quick delivery app warehouses in the NCR.
The survey, conducted by the Rajdhani App Workers’ Union, assessed 51 warehouses.
Warehouses lacked basic amenities such as toilets, clean water, and rest areas.
Workers faced issues including lack of parking, police harassment, and abusive management.
The report highlighted violations of workers' rights across multiple quick delivery app companies.
- Who
- The Rajdhani App Workers’ Union conducted the survey on workers in quick delivery app warehouses.
- What
- A survey found poor working conditions in quick delivery app warehouses.
- When
- The survey was conducted between June 2 and 15.
- Where
- The survey was conducted in the NCR, across warehouses.
- Why
- To assess the working conditions of employees in quick delivery app warehouses.
Company Management
Workers
Management Apathy vs. Worker Needs
Company Management
Workers' issues not a priority
Workers
Workers require better facilities.
- Surveyor
- Rajdhani App Workers’ Union
- Location
- NCR
- Warehouses Surveyed
- 51
- Companies Involved
- Blinkit, Zepto, Instamart, Big Basket, Flipkart Minutes
- Common issues
- Lack of basic amenities, parking issues, police harassment
