Archive · 9 Jun 2025
Mumbai Commission Dismisses Momo Complaint Over Restaurant Choice
A couple complained to a Mumbai consumer commission that they received chicken momos instead of vegetarian ones.
The commission dismissed the case.
The commission questioned the couple's choice of a restaurant offering both veg and non-veg options.
The complainants sought money for emotional distress.
The restaurant said the couple ordered non-vegetarian momos, providing a bill.
The commission's ruling implied vegetarians should avoid restaurants that serve meat.
The restaurant offered a refund and a voucher, but the couple demanded more money.
Mumbai commission dismissed a complaint about receiving non-vegetarian momos.
Complainants stated they ordered vegetarian momos but were served chicken.
The restaurant argued the complainants ordered and received non-vegetarian momos.
The commission questioned the complainants' choice of a restaurant with both vegetarian and non-vegetarian options.
The complainants sought Rs 6 lakh for distress; restaurant offered a refund.
- Who
- Mumbai Consumer Disputes Redressal Commission and a couple from Sion.
- What
- The commission dismissed a complaint about receiving chicken momos.
- When
- December 19, 2020 (incident).
- Where
- Mumbai, India (Wow Momo restaurant in Sion).
- Why
- The commission stated that if someone is vegetarian, they should choose vegetarian restaurants.
Complainants
Wow Momo
Order Details
Complainants
The complainants claimed they ordered vegetarian momos and specified their preference twice.
Wow Momo
The restaurant stated the complainants ordered non-vegetarian momos, as reflected in the bill.
Damages and Compensation
Complainants
The complainants sought compensation for mental and emotional distress and harm to religious sentiments.
Wow Momo
The restaurant stated the complainants were offered a refund and a voucher.
- Commission
- Mumbai Suburban (Additional) District Consumer Disputes Redressal Commission
- Incident Date
- December 19, 2020
- Restaurant
- Wow Momo, Sion, Mumbai
- Order
- Soft drink and steamed ‘Darjeeling Momos’
- Compensation Sought
- Rs 6 lakh
Sources
Why should a vegetarian order from non-veg serving eatery if it hurts sentiments? Consumer panel
Choose your eateries wisely: Consumer panel rejects non-veg momo complaint
‘If strictly veg, why order from non-veg restaurant?’: Consumer forum dismisses Dadar couple’s complaint over chicken momos