Archive · 31 Jul 2025
Zoho CEO on AI: Boosts Productivity, Doesn't Replace Engineers
The boss of Zoho, Sridhar Vembu, says AI is like a helpful assistant for tech workers, making them 20% better at their jobs.
It's not about replacing people, but helping them do more.
Zoho uses its own AI, Zia, to make work easier.
They haven't fired anyone because of AI, and they're still hiring.
Building AI is tricky, needing a lot of computer power, but Zoho is using AI to help people work better, not take their jobs.
Zoho CEO Sridhar Vembu says AI boosts engineers' productivity by 20%, not replacing them.
Vembu sees AI as a tool to augment existing roles, not a threat to jobs.
Zoho hasn't cut jobs due to AI, but has increased productivity in roles.
Zoho uses its own AI, Zia, for structured data extraction and workflow streamlining.
Challenges remain in AI development, including computational resources and managing expectations.
- Who
- Zoho CEO Sridhar Vembu and Zoho's Director of AI, Ramprakash Ramamoorthy.
- What
- Zoho CEO discusses the impact of AI on IT engineers and workforce productivity.
- When
- Recently, at an industry event in Bangalore.
- Where
- Bangalore, India.
- Why
- To clarify that AI boosts productivity, it does not replace IT engineers, based on observations at Zoho.
Pro-AI Benefits
Anti-AI Concerns
Job Replacement
Pro-AI Benefits
AI boosts productivity in existing roles, such as support reps handling more tickets.
Anti-AI Concerns
Some fear AI will lead to job losses by replacing IT engineers.
- Company
- Zoho
- CEO
- Sridhar Vembu
- AI Product
- Zia
- AI Benefit
- 20% productivity increase
- Focus
- Augmenting human roles