Archive · 21 Aug 2026
LPG e-KYC Deadline Ends August 23: Mobile Completion Guide
LPG customers have been asked to verify their identity through a process called e-KYC.
The deadline is August 23, 2026.
People can complete the process at home using their gas company’s mobile app.
Indane customers can use IndianOil ONE.
Bharat Gas customers can use Hello BPCL.
HP Gas customers can use HP Pay.
Aadhaar FaceRD may be needed for a face scan.
If someone misses the deadline, their connection may be temporarily suspended or domestic-price cylinder access may be affected until verification is completed.
LPG users of Indane, Bharat Gas, and HP Gas must complete e-KYC by August 23, 2026.
The process can be completed from home through the relevant company app and Aadhaar FaceRD.
Users need an Aadhaar number, linked mobile number, LPG consumer number or ID, and a smartphone.
Indane customers can use IndianOil ONE, Bharat Gas customers can use Hello BPCL, and HP Gas users can use HP Pay.
Missing the deadline may temporarily suspend the connection or affect access to cylinders at domestic rates, but does not automatically cancel the connection permanently.
- Who
- Customers of Indane, Bharat Gas, and HP Gas.
- What
- They must complete LPG e-KYC using their gas provider’s app and Aadhaar-based authentication.
- When
- By August 23, 2026, which is stated as a Sunday.
- Where
- Online, through the relevant mobile app and Aadhaar FaceRD, without visiting an office.
- Why
- To complete identity verification and avoid possible temporary suspension or loss of eligibility for domestic-rate cylinders.
- Deadline
- August 23, 2026
- Indane app
- IndianOil ONE, with Aadhaar FaceRD when prompted
- Bharat Gas app
- Hello BPCL
- HP Gas app
- HP Pay, with Aadhaar FaceRD when prompted
- Required information
- Aadhaar card or number, LPG-linked mobile number, and LPG consumer number or LPG ID
- If the deadline is missed
- The connection may be temporarily suspended, and customers may become ineligible for domestic-rate cylinders until e-KYC is completed
- Permanent cancellation
- Missing the deadline does not automatically permanently cancel the LPG connection