Archive · 12 Nov 2025

Claude AI Users Report Widespread Outage, Service Gradually Recovering

Claude AI Users Report Widespread Outage, Service Gradually Recovering

Imagine you have a super smart computer helper named Claude that you talk to.

On Tuesday afternoon, many people who use Claude found that it suddenly stopped working.

They couldn't send messages or use its special tools.

It was like the helper took a nap at the same time for lots of people all over the world.

Some people noticed that Claude's tools for writing computer code still worked a little bit, but talking to it was still broken.

The company that made Claude, called Anthropic, didn't say anything about it right away.

Experts think maybe too many people were trying to use Claude at once, like when everyone tries to get into a popular store at the same time.

By the evening, some people started to be able to use Claude again, but it was still a bit wobbly.

The company is working on fixing it so everyone can use their helper again soon.

Sources