Archive · 21 Aug 2025
CCPA Fines Rapido ₹10 Lakh for Misleading Ads
The CCPA, a consumer protection agency, fined Rapido ₹10 lakh for deceptive ads.
These ads offered autos in 5 minutes or a ₹50 refund.
Customers didn't always get autos in 5 minutes.
Rapido must refund those who did not receive compensation.
The CCPA found the ads unfair.
The ads' fine-print disclaimers were difficult to read, and the ₹50 refund was in "Rapido coins."
Consumer complaints increased due to misleading practices.
CCPA fined Rapido ₹10 lakh for misleading advertisements and unfair trade practices.
The ads promised "Auto in 5 minutes or Get ₹50," but had disclaimers in small print.
Rapido must reimburse customers who didn't receive the promised compensation.
Consumer complaints against Rapido increased between June 2024 and July 2025.
The promised ₹50 benefit was "Rapido coins" with restrictions and a short expiry.
- Who
- The Central Consumer Protection Authority (CCPA) fined Rapido.
- What
- The CCPA fined Rapido ₹10 lakh for misleading advertisements and unfair trade practices.
- When
- The CCPA's actions and complaint surge occurred between June 2024 and July 2025.
- Where
- India
- Why
- Rapido's ads promising "Auto in 5 minutes or Get ₹50" were misleading.
- Company Fined
- Rapido
- Fining Body
- CCPA
- Fine Amount
- ₹10 lakh
- Misleading Ads
- "Auto in 5 min or Get ₹50" and "Guaranteed Auto"
- Refund Action
- Refund for non-compliance
- Consumer Complaints (June 2024-July 2025)
- 1,224
Sources
'Guaranteed Auto': Rapido Slapped With ₹10 Fine By CCPA For Misleading Ads, Asked To Refund Consumers
Rapido fined ₹10 lakh for misleading 'guaranteed autos' ads
‘Auto in 5 mins’: Rapido fined Rs 10 lakh for ‘misleading ads’, ordered to issue refund to customers
CCPA fines Rapido ₹10 lakh for misleading advertisements
Consumer watchdog CCPA slaps Rs 10 lakh penalty on Rapido for misleading ads, orders refunds to users
'Auto In 5 Min Or Get Rs 50': Rapido’s Big Promise Turns Into A Rs 10 Lakh Fine
CCPA Fines Rapido Rs 10 Lakh For Misleading Ads, Orders Reimbursement To Consumers
CCPA Fines Rapido ₹10 Lakh for Misleading Ads
CCPA slaps Rs 10 Lakh fine on Rapido over misleading advertisement
‘Auto in 5 minutes’ claim misleading: Consumer authority fines Rapido Rs 10 lakh, orders refund to consumers
CCPA Slaps Rapido Rs 10 Lakh Fine; What's The Reason Behind This Hit
