Archive · 24 Sep 2025
Matrimonial Firm Fined for Insufficient Profiles
A man paid a matrimonial firm Rs 11,000 to find him a wife who was tall, beautiful, and worked.
The firm promised many profiles but only sent a few, and they didn't match his requirements.
The man complained, and the consumer court agreed that the firm didn't provide enough profiles or good service.
The court ordered the firm to refund the money and pay interest because they didn't deliver what they promised.
The firm didn't even show up in court to defend themselves.
A man filed a complaint against a matrimonial firm.
The man paid Rs 11,000 for access to profiles.
The firm shared only four profiles, none of which matched the man's requirements.
The court found the firm deficient in service.
The firm was ordered to refund the money with interest.
- Who
- District Consumer Disputes Redressal Commission
- What
- Ordered a matrimonial firm to refund Rs 11,000 for failing to provide sufficient profiles.
- When
- June 28, 2024 (ruling); complaint made in July 2023
- Where
- Chandigarh
- Why
- The firm failed to meet its obligation to provide suitable profiles after receiving payment.
- Complainant Requirement
- Tall, beautiful, working girl
- Complaint Date
- July 8, 2023
- Payment Amount
- Rs 11,000
- Profiles Sent
- 4
- Ruling
- Refund and 9% interest
- Firm's Response
- Failed to appear
- Ruling Date
- June 28, 2024