Archive · 29 Jul 2026
Digital Deadlock Invalidates Manual Marriage Certificates in Bengal
In West Bengal, India, many women who got married before the digital era are having trouble updating their Aadhaar cards.
The problem is that their marriage certificates were written by hand, and the Aadhaar system only accepts digital certificates.
This means they can't update their names and addresses on their Aadhaar cards, which causes problems when they try to access government benefits, open bank accounts, or enroll their kids in school.
The women say it's not fair because their certificates are still legally valid, and they want the government to fix the system so it can accept their old certificates.
Until then, they feel stuck between two government systems that don't work together.
Thousands of women in West Bengal cannot update their Aadhaar cards with manually issued marriage certificates.
Aadhaar centres refuse to accept manually issued certificates due to software limitations.
The issue affects access to welfare benefits, banking, education, and official documentation.
Citizens demand a verification mechanism for manual certificates or a statewide digitisation drive.
The problem highlights a disconnect between government departments and the challenges of digital governance.
- Who
- Married women in West Bengal with manually issued marriage certificates
- What
- Inability to update Aadhaar cards due to software limitations
- When
- Ongoing issue since the transition to digital governance
- Where
- West Bengal, India
- Why
- Aadhaar centres' software does not support verification of manually issued certificates
Government's Digital Transition
Citizens' Rights and Convenience
Document Verification
Government's Digital Transition
Aadhaar centres refuse to accept manually issued marriage certificates due to software limitations.
Citizens' Rights and Convenience
Citizens argue that manually issued certificates are legally valid and should be accepted for Aadhaar updates.
Government Responsibility
Government's Digital Transition
The government has transitioned to a digital system, and Aadhaar centres are following the current protocol.
Citizens' Rights and Convenience
Citizens demand that the government should have digitised legacy records and integrated them into the Aadhaar verification process.
- Affected Population
- Thousands of married women in West Bengal
- Issue
- Inability to update Aadhaar cards with manually issued marriage certificates
- Consequences
- Difficulties in accessing welfare benefits, banking, education, and official documentation
- Government Response
- No immediate solution announced
- Citizens' Demand
- Introduction of a verification mechanism for manual certificates or statewide digitisation drive