Archive · 16 Jun 2025
Reliance Jio Network Outage Resolved After Nationwide Disruption
On Monday, Reliance Jio, a major phone and internet provider in India, had a big problem.
Many people couldn't use the internet, make calls, or connect to their home internet (JioFiber).
The issue started around 1:30 PM.
Lots of users, especially in Kerala, reported problems.
The company said a cut in a fiber optic cable caused the outage.
While there were issues across India, the highest number of complaints came from Kerala cities.
Jio has fixed the problem, but users still having trouble should restart their devices or contact Jio for help.
Reliance Jio experienced a nationwide outage on Monday afternoon, affecting various services.
Mobile networks, internet, and JioFiber connections were disrupted across multiple cities in India.
The outage began around 1:30 PM IST, causing connectivity and data access issues for users.
Kerala users reported the most severe impact from the outage, particularly in Kochi, Thiruvananthapuram, and Kozhikode.
Jio officials attributed the outage to a fiber cut in Tamil Nadu; services have been restored.
- Who
- Reliance Jio users.
- What
- A widespread network outage affecting Reliance Jio services.
- When
- The disruption began on Monday afternoon, around 1:30 PM IST.
- Where
- Across India, with significant impact in Kerala and reports from major cities.
- Why
- Caused by a fiber cut in Tamil Nadu.
User Impact
Company Response
Service Availability
User Impact
Users experienced service interruptions impacting daily activities.
Company Response
Jio services were unavailable for many users during the outage.
- Affected Services
- Mobile networks, internet, JioFiber
- Start Time
- Around 1:30 PM IST
- Cause
- Fiber cut in Tamil Nadu
- Most Impacted Region
- Kerala
- Mobile Internet Issues
- Reported by approximately 54% of users
- JioFiber Issues
- Reported by approximately 27% of users
- Mobile Network Issues
- Reported by approximately 19% of users
Sources
Reliance Jio Service Disruption Hits Major Indian Cities: Mobile Internet, JioFiber Affected
Reliance Jio down: Thousands report internet and call failures across India, users fume on social media
Jio Down? Thousands Of Users Across India Report Internet And Network Outage: Check Latest Updates Here
Jio Users Across India Face Major Network Outage, Thousands Report Connectivity Issues
Jio down: Massive network outage hits Reliance users across Kerala