Archive · 27 Sep 2025
Tata AIG, Other Insurers Suspend Max Hospital Cashless Services
Tata AIG, an insurance company, stopped offering cashless payments at Max Hospitals.
This means if you have Tata AIG insurance and go to a Max Hospital, you might have to pay upfront.
The reason is because Tata AIG wanted to reduce the prices it pays to Max Hospitals, but the hospitals didn't agree.
This move follows similar suspensions by Niva Bupa, Star Health and CARE Health Insurance.
To help patients, Max Healthcare has set up a desk to assist with reimbursements.
Tata AIG suspended cashless claim settlement at Max Healthcare hospitals.
This suspension follows similar actions by Niva Bupa, Star Health, and CARE Health.
The disagreement stems from Tata AIG's demand for tariff revisions.
Max Healthcare stated that it has set up an express desk to assist with reimbursements.
Tata AIG and Max Healthcare had a two-year tariff agreement effective from January 16, 2025, until January 15, 2027.
- Who
- Tata AIG and Max Healthcare
- What
- Tata AIG suspended cashless claim services.
- When
- Suspension started on September 10, 2025.
- Where
- Across Max Healthcare hospitals in India.
- Why
- Disagreement over tariff revisions.
Tata AIG (and Other Insurers)
Max Healthcare
Tariff Revision
Tata AIG (and Other Insurers)
Sought downward tariff revisions.
Max Healthcare
Additional reductions in charges is unviable.
- Affected Insurer
- Tata AIG
- Other Affected Insurers
- Niva Bupa, Star Health, CARE Health
- Affected Hospitals
- Max Healthcare
- Service Suspended
- Cashless claim settlement
- Suspension Date
- September 10, 2025
- Reason
- Disagreement over tariff revisions
- Agreement Period
- January 16, 2025 - January 15, 2027
