Archive · 26 Jun 2025
Pramerica Life Achieves 99.18% Claims Paid Ratio in FY25
Imagine a company called Pramerica Life Insurance that helps people when they have a problem.
They pay out money to help families when someone passes away.
This year, they were really good at it, paying out almost all the claims they received.
It's like they kept their promise almost every time!
They have special people to help you with your claim, and they try to be fast, usually taking only three days to pay out.
They also use things like online tools to make things quicker and easier.
The company is committed to helping families, especially those in the military, so they can get the money they need quickly.
Pramerica Life Insurance reported a 99.18% individual claims paid ratio for FY24-25.
The company settled 722 individual death claims, paying out ₹34 crore in death benefits.
Average turnaround time for claims was 3 days (72 hours) from final document receipt.
Customer-focused initiatives include dedicated claims officers and a centralized helpdesk.
Pramerica Life has 'Pratigya Kavach' for defense personnel, aiming for 3-day claim settlements.
- Who
- Pramerica Life Insurance
- What
- Pramerica Life Insurance achieved a 99.18% individual claims paid ratio in FY24-25.
- When
- FY24-25
- Where
- Gurugram, Haryana, India
- Why
- To demonstrate commitment to prompt and empathetic customer service, especially during difficult times.
- Claims Paid Ratio (FY25)
- 99.18%
- Individual Death Claims Settled
- 722
- Death Benefits Paid
- ₹34 crore
- Average Turnaround Time
- 3 days (72 hours)
- Customer-Focused Initiatives
- Dedicated Claims Officers, Centralised Helpdesk, Digital Tools, Pratigya Kavach