2 weeks ago

Mumbai Metro One Launches Digital Passes On WhatsApp For Commuters

Mumbai Metro One Launches Digital Passes On WhatsApp For Commuters
Mumbai Metro One Launches Digital Passes On WhatsApp For Commuters · freepressjournal.in

People ride a big train called the Metro in Mumbai, a city in India.

The company that runs one part of it, Mumbai Metro One, made a new way to buy train passes.

Instead of a plastic card, you can use WhatsApp, a messaging app on your phone.

You send the word 'Hi' to a special phone number, then choose the pass you want.

You pay with your phone, and your pass is stored digitally on your smartphone.

You can even put it in Google Wallet or Apple Wallet, like a digital pocket for tickets.

There are two types of passes: one for a set number of trips and one where money is automatically taken for each ride.

The second type lets you add more money later when the balance runs low.

This means commuters do not have to queue at ticket counters or carry physical cards.

The Metro line has been running for 12 years and has carried more than 125 crore passengers, which is a very big number of rides.

Key facts

Operator
Mumbai Metro One Pvt Ltd (promoted by Reliance Infrastructure)
Corridor
Versova-Andheri-Ghatkopar
Service Name
DG-Pass
Pass Options
Trip Pass and Store Value Pass
WhatsApp Number
+91 9670008889
Payment Methods
UPI, debit card, credit card
Wallet Integration
Google Wallet and Apple Wallet
Ridership
Over 125 crore passengers since launch; 12 years of operations completed in June 2026

Sources

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