Archive · 25 Aug 2026
Infosys Says AI Agents Need Strong Human Accountability
Infosys is teaching its employees how to work with artificial intelligence.
The company says AI should help people rather than replace them.
AI can handle repetitive tasks and help workers make decisions.
People are still needed for creativity, business knowledge and good judgment.
Infosys wants new employees to have strong engineering skills and understand AI, data and software.
Some employees may become Forward Deployed Engineers who help clients use advanced technology.
The company is also using AI in hiring, onboarding and employee learning.
Infosys says humans must remain responsible for how AI agents are used.
Infosys says 84% of its 325,000 employees are AI-enabled.
The company is reskilling workers as AI-enabled professionals, AI builders and AI masters.
Infosys says AI will enhance human capabilities rather than replace employees.
Campus hiring continues to prioritize engineering fundamentals, with specialist roles paying up to Rs 21 lakh annually.
AI agents are being used across delivery, software engineering, recruitment, onboarding and learning under human oversight.
- Who
- Infosys and its chief human resources officer, Shaji Mathew.
- What
- Infosys is expanding AI training and use while emphasizing engineering skills, human judgment and accountability.
- When
- The timing is not specifically stated; Mathew discusses the company’s current AI preparation and hiring practices.
- Where
- Across Infosys’s workforce and delivery ecosystem, including client engagements.
- Why
- To improve productivity and support enterprise AI adoption while keeping human expertise, oversight and governance central.
- Workforce size
- Infosys has 325,000 employees.
- AI-enabled workforce
- 84% of Infosys’s workforce is described as AI-enabled.
- Graduate hiring
- Infosys recruited more than 20,000 graduates last year.
- Specialist programmer pay
- Entry-level specialist programmer roles offer compensation of up to Rs 21 lakh a year.
- AI applications
- AI is used in delivery, software engineering, employee experience, recruitment, onboarding and learning.
- Agent governance
- Infosys uses a Responsible by Design approach with human oversight, security and enterprise controls.