Archive · 10 Dec 2025
Neelam Kothari Criticizes Etihad for Mid-Air Neglect
Neelam Kothari, a famous actress and jewellery designer, had a very bad experience on an Etihad Airways flight.
Her flight from Toronto to Mumbai was delayed by over 9 hours.
During the flight, she felt very sick after eating and fainted.
A fellow passenger helped her, but the flight crew did not help her or check on her.
She tried to contact Etihad's customer service after landing but did not get any response.
She shared her experience on social media, and the airline later acknowledged her complaint.
Many people online discussed her experience, with some saying they have had similar problems with Etihad.
This happened while many people in India are already upset with another airline, IndiGo, which has been having many delays and cancellations.
Neelam Kothari criticized Etihad Airways for poor treatment during a flight from Toronto to Mumbai.
Her flight was delayed by over 9 hours, and she fainted after a meal with no assistance from the crew.
She received no response from Etihad's customer service after landing.
Etihad acknowledged her complaint on social media but did not resolve the issue immediately.
Her post sparked online discussions about passenger safety and airline accountability.
- Who
- Neelam Kothari, an actress and jewellery designer
- What
- Fainted after a meal on an Etihad flight and received no assistance from the crew
- When
- During a recent flight from Toronto to Mumbai
- Where
- Onboard an Etihad Airways flight
- Why
- To raise awareness about the lack of care and response from the airline
- Passenger
- Neelam Kothari
- Airline
- Etihad Airways
- Flight Route
- Toronto to Mumbai
- Delay Duration
- Over 9 hours
- Incident
- Fainted after meal, no crew assistance
- Customer Service Response
- No response initially, later acknowledged on social media
- Online Reaction
- Mixed, with some users sharing similar experiences
