Citizens Bank App Down Across US, Users Report Lockout

Imagine your favorite toy store suddenly couldn't open its doors for a while.

That's kind of what happened to Citizens Bank users.

Their special app and website, which they use to check their money and move it around, stopped working.

Many people couldn't get into their accounts to pay for things or see how much money they had.

This made them feel worried and frustrated.

It's like the bank's computer system was taking a nap, and nobody knows exactly why or when it will be ready to work again.

People are hoping it gets fixed very soon so they can use their bank like usual.