Archive · 8 Jun 2025
Swiggy Customer Gets Burnt Pizza, Receives Poor Support
A customer ordered a pizza from Swiggy and received a burnt one.
When the customer complained to the restaurant owner, they were dismissive.
Swiggy's customer service was also unhelpful, and the call was disconnected.
The customer shared screenshots of the situation on Reddit, where other users shared similar bad experiences with food delivery services.
A customer ordered pizza from Swiggy that arrived burnt and inedible.
The customer contacted the restaurant owner, who dismissed the issue.
Swiggy's customer service was unhelpful.
The customer shared screenshots of the issue on Reddit.
Users shared similar negative experiences with food delivery apps.
- Who
- A Swiggy customer, restaurant owner, and Swiggy customer support.
- What
- A customer received a burnt pizza from Swiggy.
- When
- The pizza was ordered at 8:53 PM and delivered at 9:42 PM.
- Where
- Via Swiggy food delivery service and on Reddit.
- Why
- The customer was dissatisfied with the quality of food and poor customer support.
Restaurant and Swiggy
Dissatisfied Customer
Restaurant's Response to the Burnt Pizza
Restaurant and Swiggy
Restaurant owner dismissed the issue.
Dissatisfied Customer
Customer felt disregarded.
Swiggy's Customer Support
Restaurant and Swiggy
Customer was told to wait for a callback that never came.
Dissatisfied Customer
Swiggy customer service was unhelpful.
- Issue
- Burnt Pizza
- Service Involved
- Swiggy
- Parties at Fault
- Restaurant owner and Swiggy support
- Platform
- Customer Experience
- Negative
