Archive · 24 Jan 2026
Woman Assaulted by Masseuse in Mumbai
A woman in Mumbai named Shahnaz booked a massage through Urban Company.
When the masseuse arrived, she found the equipment not good enough and felt uncomfortable with the masseuse's behavior.
She decided to cancel the session.
The masseuse got very angry and started arguing.
The argument turned into a physical fight, and a video of it went viral.
The woman said the masseuse pulled her hair, scratched her eye, and pushed her.
The police have registered a case, and Urban Company has removed the masseuse from their platform.
The woman also said Urban Company took a long time to respond to her complaints.
A 46-year-old woman was assaulted by a masseuse after cancelling a booked session through Urban Company.
The incident occurred in Wadala East, Mumbai, and was captured in a viral video.
The masseuse was removed from Urban Company's platform following the incident.
A Non-Cognizable offence was registered under Section 115(2) of the Bharatiya Nyaya Sanhita.
The victim alleged delayed response from Urban Company despite repeated attempts to contact them.
- Who
- Shahnaz Wahid Sayyed (victim) and Ashwini Shivnath Vartapi (assailant)
- What
- Physical and verbal assault by a masseuse over a cancelled massage session
- When
- Wednesday evening (specific date not mentioned)
- Where
- Wadala East, Mumbai
- Why
- The masseuse allegedly became aggressive after the session was cancelled due to poor equipment condition and uncomfortable behavior
Victim's Perspective
Masseuse's Perspective
Reason for Cancellation
Victim's Perspective
The victim felt uncomfortable with the masseuse's behavior and the poor equipment condition.
Masseuse's Perspective
The masseuse's perspective is not provided in the articles.
Response to Cancellation
Victim's Perspective
The masseuse became enraged, verbally abused, and physically assaulted the victim.
Masseuse's Perspective
The masseuse's perspective is not provided in the articles.
- Victim
- Shahnaz Wahid Sayyed, 46-year-old public relations professional
- Assailant
- Ashwini Shivnath Vartapi, 32-year-old masseuse
- Location
- Wadala East, Mumbai
- Incident Date
- Wednesday evening (specific date not mentioned)
- Legal Action
- Non-Cognizable offence registered under Section 115(2) of the Bharatiya Nyaya Sanhita
- Company Response
- Urban Company removed the masseuse from their platform
Sources
'Badtameez' Urban Company Masseuse Attacks Woman In Mumbai's Wadala Over Cancelled Session; Sacked After Fight Video Goes Viral
Masseuse Accused Of Assaulting Mumbai Woman Over Booking Cancellation. Video Viral
Woman accuses female massage therapist of assaulting her for cancelling session midway
Mumbai shocker! Hair pulled, punches thrown as woman cancels massage session, video goes viral
Mumbai News: Wadala Woman Allegedly Assaulted By Urban Company Masseuse After Cancelling Appointment | VIDEO
