Archive · 20 Jul 2025
Airlines Eye Modern Retailing: More Than Just Flights
Imagine airlines becoming like Amazon for travel!
Instead of just booking a flight, you could also arrange hotels, cars, and more, all in one place.
This is 'modern airline retailing.'
Airlines want to offer everything travel-related directly to you, the customer.
This new system uses smart technology to make it all easy, like when your flight gets delayed and your hotel booking updates automatically.
Airlines hope to make more money and understand what customers want better.
Modern airline retailing allows airlines to offer more than just flight tickets.
It aims to create a seamless, personalized shopping experience for travelers.
IBS Software sees potential in India's booming aviation sector.
Airlines could become integrated travel platforms offering various services.
This shift promises increased revenue and deeper customer engagement for airlines.
- Who
- Airlines and companies like IBS Software are driving this change to benefit consumers.
- What
- Airlines are shifting to modern airline retailing to offer more than just flights, including hotels, car rentals, and travel experiences.
- When
- This shift is happening in the near future.
- Where
- This shift is relevant globally, with a focus on India's aviation sector.
- Why
- Airlines want to increase revenue, improve customer understanding, and offer personalized services.
Current Model
Future Model
Booking Services
Current Model
OTA websites
Future Model
Modern airline retailing
- Key Concept
- Modern airline retailing
- Company Involved
- IBS Software
- Core Goal
- Integrated travel platforms
- Focus
- Personalized shopping experience
- Technology Used
- AI, NDC, data analytics, blockchain, IoT
- Potential Benefits
- Increased revenue and customer engagement