Archive · 3 Aug 2026
Star Health Ordered to Reimburse Dengue Claim in Moga
A mother in Moga had her son treated for dengue at a local hospital.
She paid the hospital and then asked Star Health Insurance to pay her back.
The insurance company said the claim was wrong because the hospital records were missing some details.
The consumer commission looked at the case and said the insurance company was wrong.
They ordered the company to pay the mother Rs 21,882, plus Rs 5,000 as compensation and Rs 5,000 for legal costs.
The decision shows that insurance companies must check claims carefully before rejecting them.
Star Health Insurance rejected a dengue claim citing record discrepancies.
District Consumer Commission in Moga found the rejection unjustified.
Commission ordered reimbursement of Rs 21,882 to the mother.
Additional compensation of Rs 5,000 and litigation costs of Rs 5,000 awarded.
Decision emphasizes insurers must verify claims before denial.
- Who
- Priti Malhotra, Mohinder Singh Brar, Aparana Kundi, and Star Health Insurance
- What
- Reimbursement of a dengue hospitalisation claim and compensation for a consumer
- When
- July 22, 2024
- Where
- District Consumer Commission, Moga, Punjab, India
- Why
- Insurer wrongly rejected the claim citing alleged record discrepancies
- Insurer
- Star Health Insurance
- Policy Type
- Family Health Optima
- Reimbursed Amount
- Rs 21,882
- Compensation Awarded
- Rs 5,000
- Litigation Costs
- Rs 5,000
- Court
- District Consumer Commission, Moga
- Date of Order
- July 22, 2024