Archive · 25 Sep 2025
Flipkart Launches 'Trust Shield' for Post-Purchase Support
Flipkart has created a new program called 'Trust Shield' to help customers after they buy something.
If your product gets damaged within 30 days of delivery, or if it has a manufacturing defect, Flipkart will help you fix it.
Instead of dealing with different brands, you only contact Flipkart.
They offer quick solutions, including repairs, and you can track your claim on an app.
The program covers a wide range of products, including appliances and electronics.
This makes shopping more reliable and gives customers peace of mind.
Flipkart launched the 'Trust Shield' program.
The program offers 30-day post-purchase support for accidental damage and liquid ingress, plus brand warranties.
Flipkart is the single point of contact for issue resolution.
Customers can get free doorstep repair service, including pickup and drop-off if needed.
The program provides in-app claim visibility and tracking.
- Who
- Flipkart
- What
- Launched the 'Trust Shield' program
- When
- Announced on September 25
- Where
- India
- Why
- To enhance the customer shopping experience and provide post-purchase support.
- Program Name
- Flipkart Trust Shield
- Purpose
- Post-purchase protection
- Coverage
- Accidental damage, liquid ingress, and manufacturing defects
- Contact
- Flipkart is the sole point of contact
- Resolution Time
- Targeted within 2 working days
- Products Covered
- Large appliances, mobiles, and select electronics