Archive · 6 Jun 2025
GP-Smash: Gujarat Police Resolves Citizen Grievances
Imagine the police have a special team that listens to people's problems on social media.
This team is called GP-Smash.
If someone posts about a problem, the team quickly tells the right police officer.
The officer then tries to fix the problem.
In the last few months, GP-Smash has helped solve hundreds of problems.
For example, someone saw a drunk person on a train and the police were able to catch them.
The goal is to help people by listening to their concerns and taking action.
GP-Smash resolved 310 of 335 citizen grievances.
The initiative aims to address citizens' concerns on social media.
The Gujarat Police's X handle is used for communication.
Complaints are relayed to relevant officers for action.
Action updates are provided to those who reported the issues.
- Who
- Gujarat Police and citizens.
- What
- GP-Smash resolved 310 citizen complaints.
- When
- Since March 1st
- Where
- Gujarat.
- Why
- To address citizens' concerns and complaints on social media promptly.
- Complaints Resolved
- 310
- Total Complaints Received
- 335
- Launch Date
- March 1
- X Handle
- @GujaratPolice
- Issues Addressed
- Law and order, traffic problems, etc.