DBS Group Retrains Staff Amid AI Transformation of Banking Roles

Imagine your bank is getting a super-smart computer helper called AI.

This helper can do some jobs very quickly, like counting money or answering simple questions.

Because of this, some people who used to do those jobs might have to learn new skills.

DBS Bank in Singapore is helping its workers learn these new skills, like becoming better at talking to customers and helping them with more complex needs, instead of just doing the tasks the AI can now do.

They won't hire new people for the jobs the AI can do, but they will teach their current employees how to do different, more advanced jobs.

Other big banks in Singapore are doing the same thing to help all their workers get ready for the future of banking.