Archive · 21 Aug 2025
Gig Worker Address Verification Failures Raise Safety Concerns
A recent report by AuthBridge found that about 20% of gig workers have trouble proving their addresses.
This is often due to temporary housing.
The report also shows a 4% discrepancy rate among gig workers, with some having criminal records or letting someone else do their job, a practice called impersonation.
Even white-collar workers have some issues with background checks.
This raises safety concerns for customers using services like food delivery.
Companies need to improve checks to ensure safer services.
AuthBridge report reveals 20% of gig workers failed address verification.
Temporary accommodations, frequent relocations, and shared housing are main causes of address verification failures.
Gig workers showed a 4% discrepancy rate, including court record offences and impersonation.
Impersonation, where the delivery person differs from the checked-in individual, is a major concern.
White-collar employees also show discrepancies, with a 6% rate particularly in IT, banking, and telecom.
- Who
- AuthBridge conducted the report.
- What
- A report highlighting address verification failures and discrepancies in background checks for gig workers and white-collar employees.
- When
- Recently, according to a report.
- Where
- N/A
- Why
- To address concerns about customer safety and service reliability in the gig economy.
Customers
Companies
Safety Concerns
Customers
Customers are at risk due to inadequate background checks.
Companies
Companies need to strengthen their screening processes.
- Gig Worker Address Verification Failure Rate
- 20%
- Gig Worker Discrepancy Rate
- 4%
- White-Collar Employee Discrepancy Rate
- 6%
- Employment Check Fail Rate
- 1.3 out of 10 employees
- Resume Mismatch
- 17%
- Cost of Bad Hire
- Up to 30% of first-year salary
Sources
20% Gig Workers Fail Address Verification, Raises Concern Of Customer Safety: Report
20% gig workers fail address verification, raises concern of customer safety: Report
Are Home Deliveries Putting Your Life At Risk? Study Reveals 20% Gig Workers Fail To Verify Their Address
