Archive · 10 Aug 2025
HCLTech Recognized As Leader in ISG Provider Lens Report
HCLTech, a technology company, is doing great!
They were named a leader in a big report that checks how well companies help other businesses with their computer systems, particularly those using ServiceNow.
They also got the highest score for customer experience, meaning their clients are really happy.
HCLTech is good at helping businesses use ServiceNow by offering advice and services.
They're also using Artificial Intelligence to make things work better and faster.
This helps them create new, customized solutions for different industries, making businesses run more efficiently.
HCLTech was recognized as a Leader in all nine quadrants of the ISG Provider Lens™ report.
The company was also named CX Star Performer with a score of 95 out of 100.
The recognition highlights HCLTech's expertise in ServiceNow consulting, implementation, and managed services.
HCLTech focuses on integrating GenAI to improve efficiencies in enterprise service management.
This strategic approach leads to co-development of industry-specific solutions on ServiceNow.
- Who
- HCLTech, a global technology company.
- What
- HCLTech was recognized as a Leader across all nine quadrants in the ISG Provider Lens™ report, and was also named the CX Star Performer.
- When
- The report is titled "ISG Provider Lens™ – ServiceNow Ecosystem Partners 2025."
- Where
- The recognition spans across North America, Europe, Asia Pacific, and Japan.
- Why
- The recognition highlights HCLTech's expertise in ServiceNow consulting and implementation, as well as their use of GenAI to improve services.
- Company
- HCLTech
- Recognition
- Leader in all nine quadrants in ISG Provider Lens
- CX Score
- 95/100
- Focus
- ServiceNow consulting and implementation
- Technology
- GenAI integration