Consumer Court Orders IRCTC, Confirm Ticket to Pay Refund

A man named Chandrakanta Bhuyan booked train tickets that were later cancelled.

He was only partially refunded, so he took the issue to a consumer court.

The court agreed that he should have received a full refund and ordered IRCTC and Confirm Ticket, the app he used, to pay him compensation.

The companies tried to justify the partial refund by claiming it was for fees, but the court disagreed because the tickets were automatically cancelled.

Now, the companies must pay the man the remaining money.